Tag: Customer

[ad_1] Court-appointed examiner Shoba Pillay submitted her final report on select aspects of operations at bankrupt cryptocurrency Celsius on Jan. 31. The document was commissioned on Sept. 29 and is 470 pages long, not counting the 31 appendices. Pillay is a former federal prosecutor and partner at law firm...

[ad_1] The FTX contagion saga sees new revelations around its misconduct every other day, and the latest one solidifies the collusion between the failed crypto exchange and its sister company Alameda Research from the very beginning. FTX like many other crypto exchanges found it difficult to get a banking...

[ad_1] By Casper Sorensen, Vice President, Customer Experience The following is the latest update in our series of blog posts describing our commitment to continuously improving our customer experience. In past blog posts we highlighted our ongoing journey to create more value for customers with our support experience. In...

[ad_1] By Casper Sorensen, Vice President, Customer Experience The following is the latest update in our series of blog posts describing our commitment to continually improving our customer experience. One of our Coinbase cultural tenets is Customer Focus. This tenet sets the expectation that we solve customer problems with...

[ad_1] By Casper Sorensen, Vice President, Customer Experience The following is the latest update in our series of blog posts describing our commitment to continually improving our customer experience. At Coinbase, we strive to be the most trusted and easy to use platform to help our customers access the...